I recommend that you run Disk CleanUp or cCleaner to remove temporary files as this will reduce scanning times by security software.
It is always sensible in this situation to run a check for malware, Do what follows before attempting to upgrade again. If system performance gets sluggish restart the computer. Computer perform best 5 minutes or so after they have been switched. Connect the computer to a mains electricity supply when you intend to undertake a large download.Īlways switch your computer off overnight. I do not know prices where you are but here cable Gerry Stourport-on-Severn, Worcestershire, England Enquire Plan ExecuteĪre you connecting your computer to your router using wireless, an ethernet cable or other means? If wireless try an ethernet cable connection as downloads will be quicker and the connection is more reliable. The link in the message should change to blue. It enables another person to open the link more easily. When you paste links into a message here please go to the end of the link, press the Place the cursor in an open message here, right click and selectġ3. Select from the drop down menu Select All,ġ2. Place the cursor in the link in the, and right click. Get a link and use the scroll to change the entry underġ1. Move the cursor over each file to be shared, check the box in the top right corner of the file and click You need to repeat steps 3 to 5 for each file where you are uploading more than one file.ħ. Place the cursor on the file to be uploaded and click theĦ.
Navigate in Windows Explorer to the location where you placed the file(s).ĥ. Copy all files to be uploaded to a single location or folder in Windows Explorer.Ĥ. Please see if these instructions on uploading files to your OneDrive help.ġ. Gerry Stourport-on-Severn, Worcestershire, England Enquire Plan Execute Not clear logs whilst you have a continuing problem.įor help with OneDrive see paragraph 9.3: Do not place the cursor in the list of reports before selecting Action from the menu. Save All Events as (the default evtx file type) and give the file a name. Place the cursor on System, select Action from the Menu and From the list in the left side of the window select Windows Logs and System. Win+R, type eventvwr.msc and press the ENTER key. To access the System log select the keyboard shortcut Please remove any earlier copies of the logs from your OneDrive. System log file from your Event Viewer and post a link here. Please upload to your OneDrive and share with everyone a copy of your In a language other than English, please state the language. Please say if the report has been obtained in safe mode. Please upload the file to your OneDrive, share with everyone and post a link here. Or two for the file to be fully populated before exporting a copy. The system creates a new System Information file each time system information is accessed. ĭo not place the cursor within the body of the report before exporting the file. Select File, Export and give the file a name noting where it is located. To access your System Information file select the keyboard shortcut Please provide a copy of your System Information file. Many, not all, problems show in the period immediately after the computer has been booted.
Please restart your computer and allow 20 minutes for the system to run before uploading information required to help me investigate your problem.